Experience the Future, Today. Visit Samsung Smart Café.

Explore the latest Samsung mobile technology in a relaxed and welcoming atmosphere.

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Samsung Mobile Store: Your One-Stop Shop for Samsung Phones

A photorealistic image of a clean, modern Samsung mobile store interior. Well-lit displays showcase a variety of Samsung Galaxy phones, tablets, smartwatches, and earbuds. The store is brightly lit, with friendly staff assisting customers. High-quality product images are clearly visible. The overall aesthetic should be sleek and minimalist, reflecting the Samsung brand.

Official Samsung Products

Find the latest Samsung phones, tablets, wearables, and accessories, all in one place, ensuring authenticity and quality.

A photorealistic image depicting a Samsung Mobile Store employee patiently assisting a customer. The employee is smiling, showing a phone's feature on the screen, and the customer looks engaged and attentive. The background subtly shows various Samsung devices on display. The scene should be bright, positive, and portray a helpful customer service experience.

Expert Advice and Support

Knowledgeable staff provides personalized guidance to help you choose the perfect device and accessories, answering all your questions.

A photorealistic image showing a technician working on a Samsung phone at a clean, organized repair counter within a Samsung Mobile Store. Tools are neatly arranged, and the overall atmosphere is professional and reassuring. The image should be clear and bright, highlighting the meticulous care given to repairs. A satisfied customer is in the background, waiting patiently.

Convenient Services 

Enjoy seamless services like device setup warranty claims, all within the convenient setting of your local store.

Find Your Perfect Samsung Device at Our Mobile Store

A friendly Samsung employee smiling and assisting a customer in a brightly lit, modern Samsung mobile store. The customer is looking at a Samsung Galaxy phone. The store is clean and displays various Samsung products. Photorealistic style, sharp focus, warm lighting.

Expert Advice

Our knowledgeable staff provides personalized recommendations to help you find the perfect Samsung device to match your needs and budget. Get tailored tech support.

A high-angle, wide shot showcasing a diverse and abundant selection of Samsung products neatly displayed on shelves and tables in a modern, spacious Samsung mobile store. The image should highlight the variety of colors and models. Focus on the clean and organized presentation of the devices. Photorealistic style, sharp focus, bright lighting.

Unrivaled Selection

Discover the latest Samsung smartphones, tablets, wearables, and accessories. We have a wide variety to explore and compare, ensuring you find your ideal device.

A happy customer holding a new Samsung Galaxy phone, smiling at the camera in a modern Samsung store. The background should show a clean, organized, and inviting store environment with other customers browsing calmly. Photorealistic style, sharp focus, natural lighting.

Seamless Experience

From browsing to purchase, enjoy a seamless and hassle-free experience in our user-friendly store environment. We are dedicated to providing exceptional customer service.

Experience the Samsung Difference: Visit Our Mobile Store Today

A bright, modern Samsung mobile store. A friendly sales associate is smiling and gesturing towards a display of Samsung Galaxy phones while assisting a customer. The store is clean, well-lit, and has sleek, modern fixtures. Focus on the positive interaction between the associate and customer.

Expert Advice and Personalization

Our staff provides tailored guidance, helping you select the perfect Samsung device and accessories to match your needs and budget. Receive expert advice and personalized service.

A close-up shot of a person's hands interacting with a Samsung Galaxy phone. The phone's screen is clearly visible, showcasing its features. The background should be slightly blurred, showing a modern Samsung store environment with other devices displayed.

Hands-on Device Exploration

Explore the latest Samsung technology firsthand. Try out the devices, test their features and experience the quality before you buy.

A clean, minimalist shot of a Samsung Mobile Store checkout counter. A satisfied customer is completing their purchase with a friendly cashier. Focus on the streamlined checkout process and the positive interaction. The overall mood should be calm and efficient.

Seamless and Convenient Shopping

Enjoy a smooth and efficient purchasing process. Our store offers various payment options and quick setup assistance to get you started.

UNIVERSAL TELE SERVICES

A photorealistic image (8K resolution, hyperrealistic) showcasing a Samsung Smart Cafe offering a personalized mobile accessory customization station. The scene is brightly lit with soft, diffused lighting, emphasizing the vibrant colors of the various accessories. The image displays a clean, modern aesthetic with the Samsung brand subtly incorporated throughout. The color palette should be bright and energetic with a focus on showcasing the accessories' textures. The composition should show a customer interacting with a friendly Samsung staff member, personalizing their phone case with vibrant, colorful designs. The shot is taken from a slightly elevated angle, showing the customer and staff member engaged in the customization process. Materials include soft silicone phone cases, smooth glass screen protectors, and the high-tech, sleek design of the customization machine. The background includes a well-organized display of different phone cases, skins, and charging accessories, adding to the engaging visual appeal. The style should be modern, clean, and inviting, inspired by the works of contemporary lifestyle photographers. Details such as reflections and textures should be crisp and hyperrealistic, capturing the vibrant colors and tactile quality of the accessories. The scene should convey the fun, interactive, and personalized experience.

Mobile Device Diagnostics

Expert analysis of your Samsung device's health and performance.(Initial Assessment,Software,Display Issues, Diagnostics,Battery and Charging Issues,Connectivity Issues,Performance Issues,Audio Issues,Camera Issues, Hardware Diagnostics,Professional Help,Tools and Apps for Diagnostics)

 

Promotions and Discounts

Daily deals section for daily or weekly special deals and coupon codes, section where users can enter coupon codes for additional discounts. Bundle offers and special offers for bundled products. Flash Sales based on time-limited flash sales with significant discounts.

Customer Support

 Real-time  chat support with customer service representatives. FAQs  Frequently asked questions with detailed answers.  Contact information including phone numbers, email addresses, and physical addresses. Clear and concise return policy information.


Samsung Smart Cafe: Customer Reviews

wooow... itz a great experience whn i first visited the samsung cafe, kottarakara. de environment and the service thre need to be aprreciated.

Customer

Absolutely fantastic customer service! The staff was incredibly helpful and patient in explaining the features of different mobile devices. They made sure I left with the perfect phone for my needs. Highly recommend!"

Customer

Had a wonderful experience at this mobile shop. The atmosphere was welcoming, the staff was friendly and knowledgeable, and the prices were competitive. Will definitely be coming back!"...

Customer

click here


FAQ

General Information

What are the store hours?

Our store is open Monday through Saturday from 9:30 AM to 8:00 PM 

Where is the store located?

Our store is located at 

[St George Building, near Pulamon Bridge, Pulamon Junction, Kerala 691531]. You can find us on [Map Service] for directions.

What types of Samsung products do you sell?

We offer a wide range of Samsung products, including smartphones, accessories and more.

Products and Availability

Do you have the latest Samsung Galaxy models in stock?

Yes, we strive to keep the latest Samsung Galaxy models in stock. Please check our website or contact us for the most up-to-date information.

Can I pre-order upcoming Samsung devices?


Yes, we often accept pre-orders for upcoming Samsung devices. Visit our website or contact us for details on how to pre-order.

Do you sell refurbished or used Samsung devices?

We primarily sell new Samsung devices, but occasionally we may have refurbished or open-box items available. Please inquire in-store or contact us for availability.

Do you sell refurbished or used Samsung devices?

We primarily sell new Samsung devices, but occasionally we may have refurbished or open-box items available. Please inquire in-store or contact us for availability.

Pricing and Promotions

Do you offer any discounts or promotions?


Yes, we frequently have promotions and discounts on various Samsung products. Check our website or visit our store for the latest offers.

Can I trade in my old phone for a new Samsung device?


Yes, we offer a trade-in program where you can exchange your old phone for credit towards a new Samsung device. Please bring your old phone to the store for an evaluation..

Warranty and Support

What is the warranty policy on Samsung devices?

Most Samsung devices come with a standard manufacturer's warranty. Additionally, we offer extended warranty options for purchase. Please ask our staff for more details.

Can I trade in my old phone for a new Samsung device?


NO, we don't offer a trade-in program where you can exchange your old phone for credit towards a new Samsung device. 

Payment and Financing

What payment methods do you accept?

We accept cash, credit cards, debit cards, and mobile payments. We also offer financing options through our partner financial institutions.

Do you offer financing or payment plans?


Yes, we offer financing options and payment plans to make your purchase more affordable. Please speak to our staff for more information.

Returns and Exchanges

What is your return policy?

We have a 14-day return policy for most products. Items must be in their original condition and packaging. Please bring your receipt for a return or exchange.

Can I exchange a product if I change my mind?

Yes, you can exchange a product within 14 days of purchase, provided it is in its original condition and packaging. Please bring your receipt for the exchange.

Online Shopping

Can I shop online and pick up in-store?

Yes, we offer a "Click and Collect" service where you can shop online and pick up your order in-store. Please select this option during checkout.

Do you offer home delivery?

Yes, we offer home delivery for online purchases. Delivery times and fees may vary depending on your location.

Customer Service

How can I contact customer service?

You can contact our customer service team by calling 

[ 0474 265 0040, 91 88 25 00 40 ], emailing [samsungsmartcafektr@gmail.com ], or visiting our store.

Do you offer technical support for Samsung devices?

Yes, our staff is trained to provide technical support for Samsung devices. Please contact us or visit our store for assistance.


About

Welcome to Samsung SmartCafé  (Universal Tele Services) , your trusted destination for all things Samsung! With over a decade of experience in the mobile industry, we have been proudly serving our community since 2000s. Our journey began with a simple mission: to provide our customers with the latest and greatest Samsung products, backed by exceptional service and expertise..

Our Story

Founded in 2000s, Universal Teleservices has grown from a small retail store to a well-established Samsung mobile shop, known for its commitment to quality and customer satisfaction. Over the years, we have expanded our product offerings, enhanced our services, and built a team of knowledgeable and passionate staff who are dedicated to helping you find the perfect Samsung device.

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Our Mission

Our mission is to be your go-to source for Samsung products, offering a wide range of smartphones, and accessories. We strive to provide an unparalleled shopping experience, combining cutting-edge technology with personalized service. Whether you're a tech enthusiast or a first-time buyer, our goal is to make your journey with Samsung seamless and enjoyable.

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Our Products

We take pride in offering the latest Samsung devices, from the newest Galaxy smartphones  . Our inventory is carefully curated to ensure that you have access to the best that Samsung has to offer. We also carry a variety of accessories to enhance your mobile experience, including cases, chargers, and more.

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Our Services

At Samsung SmartCafé [universal tele services ], we believe that exceptional service is just as important as the products we sell. Our team is trained to provide expert advice, technical support, and  services to keep your Samsung devices running smoothly. We also offer trade-in programs, financing options, and extended warranties to make your purchase more affordable and convenient..

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Our Commitment

After more than 12 years in business, our commitment to our customers remains unwavering. We are dedicated to staying at the forefront of mobile technology, continuously updating our product offerings and services to meet your evolving needs. Your satisfaction is our top priority, and we are always here to help, whether you have a question, need assistance, or just want to explore the latest Samsung innovations. Thank you for choosing  Samsung SmartCafé [Universal tele Services]. We look forward to serving you and being a part of your Samsung journey

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Contact Us

Visit us at Samsung SmartCafé [Universal Tele Services] or call us at [0474-2650040 , 9188250040 ] for more information. You can also follow us on [Social Media Platforms] for the latest updates and promotions. Samsung SmartCafé [ Universal Tele Services] – Your Trusted Samsung Mobile Store  Since 2000s

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Samsung SmartCafé 

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